Hello all. Just a quick intro... New to Spark/OpenFire as of a week or two ago. I set up OpenFire to integrate with our Active Directory (more than 100 users) and installed Spark IM on multiple terminal servers. I have our AD users showing up in an "everyone" group for anyone who logs into Spark.
Right now users can only log in if I assist them (Spark doesn't show up in the Start Menu and most people are unaware it's installed). I started out by testing with about a dozen users, have them log on, message each other here and there, see how it affects performance on the terminal servers, etc. Wanted to test with some guinnea pigs before getting the entire company logged in.
So the problem is, one of those first 12 users sent out a broadcast to everyone (over 100 users), whether they're online or offline and he gave them all a tip on how to change a default setting (the "idle" option) in Preferences. It was premature, without my permission and I don't want users changing that setting. And now every time a user logs in for the first time, that broadcast is the first thing they see.
Is there any way to stop the message from other new users seeing it? A way to recall it from the user's end, or retrieve and delete it from OpenFire?
I had no luck but maybe someone else will. Thanks in advance!